How we collect, use, and protect your information.
The short version: Your network is yours. We never sell your data. We never expose your contacts. The only people who can see your introductions are the people involved in them. We collect only what we need to run the platform and improve it.
Trusio Inc. ("Trusio", "we", "us") operates jointrusio.com and the Trusio platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this carefully. If you disagree with its terms, please discontinue use of the platform.
Information you provide directly:
Information collected automatically:
We do not use your data for advertising. We do not sell your data to third parties. We do not use your contact list to target advertising.
Your contact list is private by default. Contacts you add to your Trusio network are visible only to you. They are never surfaced to other users, used for matching, or exposed in any directory.
When you initiate an introduction, only the minimal necessary information (your name, the contextual note you write, and the other party's name) is shared with the recipients of that introduction. Contact details are only exchanged after both parties explicitly accept.
Address Book access: If you use the address book import feature, Trusio only reads the contacts you explicitly select. We never bulk-access your device's address book. Only name, job title, and email address are imported — phone numbers and other data are not stored.
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
We retain your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where retention is required by law.
Introduction records (without personal contact details) may be retained in anonymised form for platform improvement purposes.
Depending on your location, you may have the right to:
To exercise any of these rights, email privacy@jointrusio.com. We will respond within 30 days.
We use industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. Our infrastructure is hosted on Supabase and Netlify, both of which maintain SOC 2 compliance.
If you discover a security vulnerability, please report it immediately to security@jointrusio.com with the subject line SECURITY.
We use cookies for authentication (to keep you logged in) and analytics (to understand how the platform is used). We use Mixpanel or PostHog for product analytics — these tools process anonymised behavioural data only.
We do not use advertising cookies or third-party tracking cookies.
For privacy-related questions or to exercise your data rights, contact us at privacy@jointrusio.com.