Data & Trust

Your network is
not our product.

We built a platform about trust. That means we have to be worthy of yours. Here's exactly how we handle your data.

Our Data Principles
🔒
Private by default
Your contact list is visible only to you. It is never surfaced to other users, never used for matching recommendations, and never exposed in any directory or search.
◎
Minimum necessary data
We collect only what we need to run the platform. We don't ask for your phone number, your location, or your calendar. We don't track you across other websites.
⊘
Never sold
We do not sell your data. We do not share it with advertisers. We do not use your contact list to target you or anyone else with advertising. This is a hard commitment, not a policy subject to change.
↗
You own your data
You can export everything we hold about you at any time, and delete your account — and your data — permanently. We process deletion requests within 30 days.
What We Commit To
✓
Contact details only shared on mutual acceptance
When you initiate an introduction, we share only your name and contextual note with the recipients. Their email addresses and contact details are only exchanged after both parties explicitly click Accept.
✓
Declines are silent and private
If someone declines an introduction, the other party is never notified. The introduction simply expires. We designed this specifically to protect the social dynamics of your network.
✓
Address book access is selective and explicit
If you use the address book import feature, you choose exactly which contacts to share. We read only name, job title, and email. Phone numbers and other fields are never imported or stored.
✓
Your Connector Score belongs to you
Your score data is yours to view, export, and share as you choose. We never share individual score data with third parties without your explicit consent.
✓
Breach notification within 72 hours
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours of becoming aware of it — in line with GDPR and applicable regulations.
What We Will Never Do
✕
Sell your data or your network to advertisers or data brokers
✕
Use your contact list to recommend people to other users
✕
Show your contacts' information to anyone but you
✕
Send marketing emails to contacts you've added to your network
✕
Use introduction content to train AI models without explicit consent
✕
Monetise your private network data in any way
Our Infrastructure

We use best-in-class infrastructure partners, all operating under strict data processing agreements.

Supabase
Database & Authentication
SOC 2 Type II
Netlify
Hosting & Edge Network
SOC 2 Type II
Stripe
Payment Processing
PCI DSS Level 1

All data is encrypted in transit (TLS 1.3) and at rest. We do not store payment card details — all payment processing is handled entirely by Stripe.

Questions?

We answer every
privacy question personally.

Email legal@jointrusio.com — a real person will reply within 24 hours.

Contact Us → Privacy Policy